Job Details
| Detail | Value |
|---|---|
| Studio | Locksmith Animation |
| Location | Central London |
| Reports To | Daphne Mather, Head of Culture |
| Contract Type | Full-Time, In-Person |
| Contract Term | 6-Month Fixed-Term (Long-term sick leave cover, potential for extension) |
| Start Date | 19th January 2026 |
| Closing Date | Friday, 12th December |
About Locksmith Animation
Locksmith Animation is an independent, global studio dedicated to the development and production of high-quality animated features, series, and shorts for audiences worldwide. Operating from our bases in London and Los Angeles, we are a filmmaker-led studio that unites accomplished industry leaders and world-class creative talent. We are committed to telling contemporary stories that inspire laughter, thought, and genuine emotion.
The Opportunity: Studio Ambassador
We are seeking a highly professional and proactive individual to serve as our Studio Receptionist, operating as the essential first point of contact and Studio Ambassador for Locksmith Animation. This pivotal Front of House role is responsible for creating a welcoming and secure environment for all clients, guests, and visitors, while ensuring the seamless operation of front desk and core administrative functions within our dynamic, fast-paced setting.
The successful candidate will work collaboratively with the General Assistants and the Central Co-Ordinator, upholding the studio’s commitment to professional standards and exceptional service.
Key Responsibilities
Front of House & Studio Operations:
- Serve as the primary welcome point for all staff, new starters, and external visitors, ensuring a consistently positive first impression.
- Manage incoming communications, including professionally answering, screening, and forwarding all telephone calls.
- Maintain the highest standards of presentation for the reception, conference rooms, and screening areas, including managing refreshments and working lunches.
- Maintain comprehensive operational records, including accurate visitor, contractor, parking, mail, and dog logs.
Security & Facilities Coordination:
- Strictly monitor and control access to the studio premises, promptly notifying relevant internal parties upon guest arrival.
- Enforce security protocols for all external guests, including the compilation of necessary access control paperwork.
- Act as the appointed First Aider, Fire Marshal, and Key Holder for the building, responding to alarm call-outs as required.
- Promptly report all facilities and maintenance issues to the appropriate channels for resolution.
- Manage studio access logistics, including coordinating parking and specific limited access arrangements.
Administrative & Culture Support:
- Provide essential administrative support across all London-based teams.
- Attend scheduling, diary, and other internal meetings as necessary.
- Assist with the coordination and execution of in-house events.
- Uphold the company’s policies regarding equal opportunities, access, and diversity, operating with integrity and respect at all times.
- Undertake additional administrative duties appropriate to the nature of the post, as directed by the Head of Culture.
Required Qualifications and Experience
- Minimum of one (1) year of demonstrable experience in a high-volume, professional Front of House or administrative environment.
- Possession of a professional, team-oriented, and client-focused demeanour.
- Exceptional verbal and written communication skills.
- Proven ability to multitask effectively, demonstrate resourcefulness, and work independently with a high degree of adaptability.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Career Development
This role provides significant exposure to the administrative and operational pillars of the global entertainment industry. It is an excellent foundation for professional advancement into administrative, operations, or production support roles within the animation sector.
Remuneration and Logistics
- Hours: 40 hours per week.
- General Schedule: 8:30 am – 5:30 pm.
- Salary: London Living Wage.
Application Process
Locksmith Animation is an Equal Opportunity Employer.
Successful candidates are required to evidence their right to work in the UK prior to an interview. We have assessed this role, and it does not meet the criteria for sponsorship under the Skilled Worker route. Therefore, the successful candidate must be able to demonstrate an existing right to work in the UK without Locksmith’s sponsorship.
Please apply by sending your CV and Cover Letter to: careers@locksmithanimation.com Attention: Daphne Mather
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